Legal Notice

Last Updated: Nov-30-25

1. Privacy Policy

Introduction

Operation Whiteout (“the Game”) is developed and published by Nova Spark Studio (“we”, “our”, “us”).
We are committed to protecting your information and respecting your privacy.

By installing or playing Operation Whiteout, you agree to the terms of this Privacy Policy.

Information We Collect

A. Voluntary Information

We may collect:

Player username or profile

Email if you contact support

Bug reports or feedback

B. Automatically Collected Data

We may collect:

IP address and region

Device information (model, OS, hardware)

Game progress and usage stats

Crash or error reports

C. In-App Purchases

We may collect:

Transaction confirmations

Purchase history

We never store or access credit card numbers.
All payments are processed through your platform provider (Steam/Google/Apple).

Unity Analytics and Unity Ads

Operation Whiteout uses Unity Technologies services that may collect:

Device ID

IP address

Gameplay behavior

Crash logs

Advertising identifiers (mobile only)

Unity’s privacy policy applies:
https://unity.com/legal/privacy-policy

How Your Information Is Used

We may use collected information to:

Operate and improve the Game

Process purchases

Provide support

Prevent fraud, cheating, or abuse

Enable online multiplayer functions

Matchmaking and service infrastructure

No Resell or Trade of Data

We do not sell, share, rent, or transfer your data to advertisers, data brokers, or third parties beyond what is necessary to operate the Game.

Data Sharing

We share data only with:

Platform providers (Steam, Google, Apple)

Unity Technologies (analytics/ads)

Cloud storage providers

Only the minimum necessary data is shared.

Children’s Privacy

Operation Whiteout is not intended for children under age 13 (or 16 in some regions).
We do not knowingly collect children’s data.

Data Protection and Security

We take reasonable measures to secure your data.
However, no security system is perfect.

We retain data only as long as necessary.

Your Rights

Based on your region (EU, US, etc.), you may request:

Data copies

Data removal

Data corrections

To opt-out of analytics/ads

Contact: dallesk1n@novasparkstudio.online

Changes to This Policy

We may update this Privacy Policy at any time.

2. Terms of Service

Using Operation Whiteout means you agree to these terms.

Acceptable Use

You agree NOT to:

Cheat, hack, or exploit the game

Modify or reverse engineer the game

Upload or engage in harmful or illegal behavior

Attempt unauthorized access to servers

We may suspend or ban accounts for violations.

Online & Multiplayer Services

If the Game includes online features:

We may remove or restrict access at any time

We may enforce bans for hacking, griefing, or abusive messaging

Servers may be temporary or discontinued.

Account Rules

You are responsible for:

Securing your account and devices

Any activity performed under your account

3. Anti-Cheat Policy

We reserve the right to:

Block access

Ban players

Remove online privileges

Examples:

Aimbots

Engine modifications

Network manipulation

Reverse engineering

Unauthorized third-party software

Offline single-player is not affected.

4. EULA (End-User License Agreement)

License Grant

You are granted a limited, non-exclusive, non-transferable license to:

Install and play the Game

Use it for personal entertainment

This is a license, not a sale.

You may not:

Resell, redistribute, or repackage the game

Modify or extract game files

Use for commercial purposes

Copy or clone code, artwork, or assets

All intellectual property remains with Nova Spark Studio.

5. Refund Policy

Refunds are handled by the store where the Game was purchased.

Steam:

Refunds are handled under Steam’s refund policy.

Mobile platforms:

Refunds are handled by:

Google Play

Apple App Store

Contact platform support for refund requests.

Nova Spark Studio does NOT directly process refunds.

6. Limitation of Liability

Operation Whiteout is provided “as-is” without warranty.

We are not responsible for:

Hardware damage

Loss of data

Connectivity failures

Third-party issues

Online service outages

You play at your own risk.

7. Termination

We may terminate access to the Game if you:

Violate these terms

Cheat, hack, or harm other players

Misuse the software

You may stop using the Game at any time.

8. Legal Notice

This Game contains software owned by:

Unity Technologies

Other third-party libraries and assets

All trademarks belong to their respective owners.

9. Contact Information

For legal or support inquiries:

Nova Spark Studio
Email: dallesk1n@novasparkstudio.online